Privacy Policy

Introduction

At selarionphex, we understand that your privacy is paramount. This comprehensive privacy policy outlines how we collect, use, protect, and manage your personal information when you interact with our financial services platform. We're committed to maintaining the highest standards of data protection while providing you with exceptional financial education and growth opportunities.

This policy applies to all users of our website, mobile applications, educational programs, webinars, and any other services we provide. By using our platform, you acknowledge that you've read and understood this privacy policy. We believe in transparency—that's why we've made this document as clear and comprehensive as possible.

Information We Collect

Collection Methods

• Direct submission through registration forms, contact forms, and educational program enrollments
• Automatic collection through cookies, web beacons, and similar tracking technologies
• Third-party integrations such as social media platforms and payment processors
• Communication records from customer support interactions, webinar participation, and feedback submissions
• Educational assessment data from quizzes, course completions, and learning progress tracking

How We Use Your Information

Primary Uses

Your personal information enables us to deliver customized financial education content that matches your learning goals and experience level. We analyze usage patterns to identify which educational materials are most effective, helping us continuously improve our offerings. Additionally, we use your contact information to send important updates about new courses, policy changes, and relevant financial insights.

For our webinar participants, we maintain attendance records and engagement metrics to enhance future sessions. This data helps our instructors understand which topics resonate most with our community, allowing them to develop more targeted and valuable content.

Information Sharing and Disclosure

We maintain strict controls over who has access to your personal information. selarionphex does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, there are specific circumstances where we may share your information with trusted partners and service providers.

Authorized Sharing

• Service providers who assist with payment processing, email delivery, and technical support under strict confidentiality agreements
• Educational partners when you specifically enroll in joint programs or collaborative learning initiatives
• Legal authorities when required by law, court order, or to protect the rights and safety of our users
• Professional advisors including lawyers, accountants, and consultants who assist with business operations
• In the event of a business merger, acquisition, or sale, where your information may be transferred as part of business assets

All third parties who receive your information are contractually obligated to maintain the same level of privacy protection that we provide. We regularly audit these relationships to ensure compliance with our privacy standards.

Your Privacy Rights

Data Security and Protection

Technical Safeguards

• SSL/TLS encryption for all data transmission between your device and our servers
• Regular security updates and patches applied to all systems and software components
• Multi-factor authentication requirements for staff accessing sensitive data
• Automated monitoring systems that detect and respond to potential security threats
• Regular backups stored in geographically distributed, secure facilities
• Access controls that limit employee access to personal data on a need-to-know basis

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of information have different retention periods based on their purpose and legal requirements.

Account information and educational progress data are typically retained for the duration of your active engagement with our platform plus an additional seven years to comply with financial services regulations. Marketing communications data is retained until you unsubscribe or request deletion. Technical logs and analytics data are generally retained for two years for security and performance optimization purposes.

Automated Deletion Process

We've implemented automated systems that regularly review and delete data that has exceeded its retention period. When you request account deletion, we begin immediate removal of your personal information from active systems, with complete deletion typically occurring within 90 days, subject to legal retention requirements.

International Data Transfers

While selarionphex operates primarily within Australia, some of our service providers and partners may process your information in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data according to Australian privacy standards.

We only work with international partners who provide adequate levels of data protection, either through certification under recognized privacy frameworks or through contractual guarantees that meet Australian privacy law requirements. All international data transfers are documented and monitored to ensure ongoing compliance.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. These small text files are stored on your device and help us understand how you interact with our platform.

Types of Cookies We Use

• Essential cookies that enable basic website functionality and security features
• Performance cookies that help us analyze website usage and improve user experience
• Functional cookies that remember your preferences and personalize your experience
• Analytics cookies that provide insights into content effectiveness and user engagement

Changes to This Privacy Policy

We regularly review and update this privacy policy to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through email and prominently display the updated policy on our website.

Minor updates that don't materially affect your rights may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.